• pomp@lemmy.world
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    20 days ago

    Fair enough. I just see that as part of the process. If we didn’t have to guide them, they’d have our jobs already

    Edit: not sure why the replies are focusing on customer service chatbots which are agreed to be shit but also not what is being discussed

    • Obituarykidney@lemmy.world
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      20 days ago

      Yeah but that sucks. I don’t want to have to argue with a bot too get some customer service. It’s already taken their jobs and it’s not ready or fit for purpose. Which is why it’s ridiculous.